The Basics There are three primary elements to all websites:
A Hosting Account
Web Site Design
Domain NamesA domain name is literally the name that your customers will type into their web browsers when they want to reach your website.
You should think of your domain name like a business name registration. You pay to reserve your domain name on the internet so that only your business can use it.
Selecting a good domain name is very important; it will fundamentally impact the success of your website. If your domain name is difficult to say or remember, then it will confuse your potential visitors, and ultimately cost you sales.
Often businesses will register all common variants of their domain name to ensure that their customers will always reach their website, even if they forget to add .au or they spell the name incorrectly.
If your brand is well known, and you do not own all common variants, your competitors may register the variants of your domain name and direct visitors to their own websites - effectively stealing your sales leads!
Our domain pricing is competitive.
A Hosting AccountYour website needs space on a server that is connected to the internet at very high speeds 24 hours a day, 7 days a week.
Your domain names point to your hosting account. Your customers then enter one of your domain names into their browsers, and download your web site from the server, so that they can view it on their computer.
We provide a range of feature packed hosting plans.
Web Site DesignYour web site design is your actual site - how it looks, what it says and what it does. Your web site is made up of a number of web pages, and each web page is made up of images and code put together by your web designer.
Your web pages are uploaded to your hosting account so that they can be served to your customers when they type one of your domain names into their browsers.
If you are searching for a web designer, please contact us. We will discuss your requirements and provide recommendations to suitable web site designers.
Choosing a Good Domain NameSelecting the right domain name will make or break your online presence. Domain names should always be easy to remember, and clearly represent your brand.
Australian Domain Extensions
Australian domain registrations are regulated, and you need to meet certain criteria to be eligible for each domain type.
Global Domain Extensions
Global domains are not ideal for Australian businesses because they do not indicate country of origin (marketing research indicates that Australian consumers feel more secure purchasing from a business with an Australian domain). Global domain names can be registered by anyone, for any purpose.
General Domain Tips
Understanding the Order ProcessIf you are new to the web, sometimes the order process can be a little confusing. This section of the Getting Started Guide will walk you through ordering the services that are right for your website.
Domain OptionsDo you want to register a new domain, transfer the registration of your current domain to our control, or simply leave your domain where it is and point it to our hosting? There is a major difference between each of these options, so you will need to be careful about which one you choose. Below are the exact definitions of each choice, and what it means to you.
Register new domain:
This option will register an entirely new domain for use with your hosting. If you are setting up a completely new website for the first time, you will need a new domain.
Transfer my existing domain:
This option requires you to already own a domain name. When you choose this option, you are asking to have the registration and management of your domain name transferred to That Web Place. If you would prefer to consolidate your web services and only have to worry about bills from one company, moving your existing domain over to us is a good option. Transferring your domain means you will get all existing registration time, plus a new registration period (two years for Australian domains, one year for global domains).
I will use my existing domain:
This option requires you to already own a domain name. When you choose this option, you are opting to leave the domain registration with the current provider and point it to your web hosting service with That Web Place. All you need to do is make changes to your domain's nameservers, through your domain registrar's control panel. We can help you do this after you have completed the signup process.
Select our A la Carte Hosting PlanYou can chose to either purchase a domain and nothing more, or to order web hosting as well. To order the domain name by itself, select the Domain registration only box. To order web hosting with your domain, select the Domain registration & new hosting plan. The drop down box next to Plan has our available plans.
Your InformationYou will be required to input your personal details into the order form. This includes your full name, address, contact phone numbers and e-mail address. If any of your details change during the course of your hosting, please make sure you contact us and have your account updated as soon as possible. The username and password you are prompted for during this stage of the order process is your desired username and password to make changes to the configuration of your website. For security reasons, the password must start with a lowercase letter, and cannot contain your username as part of it.
Payment OptionsInvoice (Direct Deposit, Cheque, M.O.):
Selecting this payment method will allow you to pay your account either manually by credit card, direct deposit through your Internet banking service, or by cheque or money order. Please note that we cannot activate your service until your account is paid.
Domain Transfer ProcessIf you selected to 'Transfer your existing domain' over to That Web Place, there is a follow up procedure required to complete the domain transfer.
Once the transfer process has been initiated, you will receive an email within 48 hours requesting authorisation for the domain transfer to proceed. Please follow the instructions contained within this email to authorise the transfer. Within 72 hours after this has been completed, the domain name will transfer and renew with That Web Place.
Global Domain NamesTo transfer global domain names, there are 4 steps - we can help you with these if you have trouble:
Please note: if you are transferring a .org or .biz domain, there is a further step: you will also need to request your EPP transfer key from your existing domain registrar, and let us know what it is as you complete step three.
Setting Up Your WebsiteWithin 24 hours of completing the order process, you will have received a welcome e-mail from us. This e-mail will contain all of your login information for your website control panel, as well as details on logging in to our billing system.
If you are having your website professionally designed, this is the e-mail that you will need to forward on to your web designer. Once they have this e-mail, they can complete the setup of your website.
Contact our web design team if you would like to get your Website designed with That Web Place.